Achievements

Where: Achievements

Milestones that unlock as participants reach them, with an optional email or notification when they do.

Guides in this section

• Creating an achievement — the fields and what they do
• Unlock conditions — deciding what earns it

Why they are worth the effort

An achievement email arrives at the one moment a participant is pleased with themselves. It is the highest-engagement message your event sends, and the best place to ask for the next thing — share this, invite a friend, set a fundraising goal.

The list view shows counts of automated, manual, hidden and total unlocked, so you can see at a glance whether anything is being earned at all.

Automatic and manual

Most achievements unlock automatically when their conditions are met. You can also unlock one manually for an individual, which is how you handle the case the rules did not anticipate.

Some can be hidden until earned. Hidden achievements are a small delight when they land; used for anything a participant would have to deliberately aim at, they are just a target nobody knew to pursue.

Groups

Achievements can be organised into groups, which is how participants see them arranged. Group them by theme rather than by mechanism — participants care that something is a distance milestone, not that it is condition-driven.

Test before the event starts

Achievement conditions are easy to get subtly wrong: a threshold off by a unit, a date window that excludes the event, a condition nobody can satisfy.

An achievement that cannot be unlocked is invisible. Nobody reports it, because nobody knows it exists — you find out when the event is over and the count is zero.

→ Unlock conditions