Branding and images

Where: Setup → Branding

Every image your event uses, in one place. Each slot has a fixed shape and a specific job — the crop step after upload exists because an image that is the wrong shape for its slot gets cut in ways you did not intend.

Uploading is not saving

Upload the image, crop it, then press Save on the page. Uploading alone does not attach the image. This is the most common reason an image "did not stick".

The screen also gives you an Image Summary, which shows at a glance which slots are filled and which are still empty. Use it as a checklist before launch.

Core images

Slider Subtitle

Not an image — the line of text shown over the homepage banner, above the call to action.

Keep it to a single short sentence. It sits over a photograph, so anything long becomes unreadable.

Homepage Banner

The main image at the top of your event site. There are two separate slots:

• Homepage Banner (Desktop) — wide
• Homepage Banner (Mobile) — tall

Upload both. They are not the same picture cropped differently by the platform: a wide image cropped to a phone screen loses everything at the sides, which is usually the subject. Prepare a mobile version where the important part is centred vertically.

Event Logo

Your event's own logo, used in the site header and on email.

It needs to read at small sizes. Test it by shrinking it to about 40 pixels tall — if the text is illegible, use a simpler version.

Cover Image

Used where the platform needs a representative image of your event in a compact space, such as listings and previews.

Engagement images

Notification Banner

The banner used for push notifications sent through the Togoparts app.

If your event does not send app notifications, leave it empty.

Donation images

Only relevant if you are fundraising.

• Landscape Donation Pledge Image — the wide version, used on donation pages.
• Portrait (reel) Donation Pledge Image — the tall version, sized for social stories and reels so participants can share their pledge.

Supplying the portrait version materially increases sharing. It is worth the extra artwork.

Certificates

Certificate Template

The background artwork for finisher certificates. Participant names and results are drawn on top of this image.

Leave clear space where the text goes. A busy design across the middle makes the generated name unreadable, and you will not see the problem until the first certificate is produced.

E-Bib Template

The background artwork for digital race bibs, if you are issuing them.

Icons and profiles

Favicon

The small icon in the browser tab. Square, and simple — it renders at 16 pixels, where anything but a bold shape disappears.

Default Profile Image

Shown for participants who have not uploaded their own picture.

Many participants never set one, so this image appears a lot — on leaderboards, in team lists, on profile pages. Choose something neutral that looks deliberate rather than like a missing image.

Organizer Profile

The organiser's profile image. Also settable from Setup → Host.

Preparing images

Use the largest clean version you have. The platform scales down well and up badly.

Check the crop before saving. The crop step is where you decide what survives. Do not accept the default framing without looking at it.

Look at it on a phone. Most of your participants will only ever see the mobile version.