Coupons

Where: Rewards → Coupon Manager

Discount codes participants enter during registration. The screen shows Active and Expired coupons separately, with totals and average discount.

Code and name

The Coupon Code is what participants type. The Coupon Name is for you, and is never shown.

Keep codes short, uppercase, and free of characters that are easily confused — no O next to 0, no I next to 1. Every ambiguous character becomes a support email from someone certain the code is broken.

Discount

A percentage off the qualifying items.

Which items it applies to

Applicable Rewards and Qualifying Rewards control what the discount touches.

Be precise. A code intended to take 20% off the jersey, left applying to everything, takes 20% off the entry fee and every add-on too. This is the single most common coupon mistake, and you discover it from your revenue rather than from the screen.

Usage limits

Number of Uses caps redemptions.

Always cap a code you publish

Codes escape. They get screenshotted, forwarded and posted to deal sites. A code without a usage cap, discovered by a bargain forum, will be used by people who were never your audience — and every one of those is a real discount you have to honour.

Expiry

Expiry Date is the last day the code works. Set one on every coupon, including internal ones, so a forgotten code cannot resurface next season.

Returning-participant coupons

Require paid prior event with a Source Event restricts the coupon to people who took part in that earlier event, checked automatically.

This is how loyalty discounts work without you maintaining a list. Someone who was in last year's event gets the discount; someone who was not, does not, whatever they type.

Importing from another event

Import coupons from another event copies a coupon set across. For an annual event, this saves rebuilding the same structure each year.

Check the imported expiry dates. They come across as they were, which means last year's dates.

Testing a coupon

Apply it during a real registration and confirm the amount charged is what you intended — not just that the code was accepted.

A coupon that applies to more than intended is accepted perfectly happily. The screen will not warn you; only the total will.