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Finding your way around

The admin panel has the same layout on every screen. Once you know the three parts, you can find anything.

The event switcher

Top of the sidebar. If you run more than one event, this is how you move between them.

It keeps you in the same section when you switch — if you are on Setup → Dates for one event and switch to another, you land on Setup → Dates for that one. Useful when you are copying a configuration across events by eye.

Check which event you are in before you save

The most common expensive mistake on this platform is editing the right screen on the wrong event. The event name is always shown at the top. Look at it before you save something you cannot easily undo.

The sidebar

Every feature area of the product, in roughly the order you set them up:

SectionWhat lives there
DashboardLive numbers for the phase your event is in
SetupNames, dates, branding, theme, domain, members
RegistrationThe signup form and who can use it
PaymentsPayment accounts and transactions
RewardsMerchandise, sizes, stock, coupons
DonationsFundraising, pledges, goals
LeaderboardRankings, activity sync, tabs
AchievementsMilestones that unlock automatically
TeamsTeam management
ParticipantsEveryone registered, and exports
ContentWebsite pages, FAQ, rules
CommunicationsEmail templates and automation
AnalyticsTraffic, conversion and revenue
OperationsHousekeeping and bulk tools

Sections you do not have permission for are hidden — see roles and access.

There is a search box in the admin panel that jumps straight to a settings screen. If you know what a setting is called but not where it lives, this is faster than hunting through the sidebar.

The help icons

Every setting has a small i next to it. Hover for a one-line explanation of what the setting does and what happens when you change it. Where there is more to say, the tooltip has a Learn more link into this manual.

The tooltip text and this manual come from the same source, so they cannot contradict each other.

Saving

Screens with unsaved changes show a save bar at the bottom. It appears only when something has actually changed.

Nothing is saved until you press Save. Navigating away with the save bar showing loses your changes. If you have made an edit and are not sure whether it took, look for the save bar — if it is there, it did not.

Uploading images

Image uploads are the same everywhere: choose a file, crop it to the shape that slot needs, confirm.

Uploading is not saving

On most screens, uploading an image and saving the page are two separate actions. Upload the image, then press Save. This catches people out regularly.

Organiser guide and developer documentation for the TogoActive platform.